This week I’ve had many conversations about business efficiency, client engagement and planning for 2020.  These are always good conversations because I get to hear firsthand what’s important to you and why.  There are so many interesting aspirations in our community.  Principals and advisers are thinking about the future, looking for better ways to do…

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“I’ve met more Madison advisers in 4 hours than I have in the previous ten/seven/five years I’ve been with the group”.  Personally, this is my favourite piece of feedback provided by many of you.  It’s funny how we assume that because we’ve been in a community for so long that we all know each other.  Last…

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We’ve all heard the metaphoric expression “light at the end of the tunnel”.  It’s commonly used when you’re facing a challenging task, period of change, a difficult problem.  Sometimes the light seems quite dim, and despite knowing it’s out there somewhere we struggle with believing.  Well, in a conversation I had last week with a…

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